Custom domain name setup << Back to FAQ
Can I have my Big Website Builder website hosted under my own domain?
Yes, WWE provides the option to make your site available under your own registered domain. Visitors browsing the site will see your domain in the address bar on any page of the site.
Can I register a domain through Big Website Builder?
We will be offering free domain registration with our Business and our Business Pro accounts soon. Currently, we recommend registering a domain through GoDaddy as it's very easy to set up with our software.
Can I set up my domain to open my Big Website Builder website by using domain redirection or URL forwarding?
We recommend to use a directly pointing your domain to Big Website Builders's IP address 72.20.110.40 by modifying the A record for the domain.
Forwarding or redirection are not recommended options as they may cause the page URLs and Site Title on your site not to be displayed properly.
I can't locate the DNS management options at my registrar's website. What should I do?
The interface for managing domains is different with each registrar. If you can't locate the DNS management options and set up your domain as, let us know which registrar you are using and we'll try to provide further help.
It is possible that your registrar doesn't provide an option to manage DNS directly from the website. In this case you may consider using one of the free DNS hosting providers we have selected in point C of the Custom Domain tutorial.
I am required to enter Name Servers for my domain. Which are the Name Servers I should enter?
If you are on a Business or Power plan, you can use our DNS and mail hosting, so please contact us for information on the Name Servers you need to set for your domain.
If you have a Startup account, you need to use the default domain name servers of your registrar. In case your registrar does not offer DNS and mail hosting, you should arrange for that separately. We can recommend you a selection of free DNS hosting alternatives or offer an additional package for DNS and mail hosting.
I have set up my domain according to the instructions, but my website doesn't come up when I type in the address.
DNS updates require up to 48 hours in order to get fully propagated. If your site is not showing up under your domain after this period has passed, contact us for further help.
When I access my domain I see Big Website Builder's home page.
Please make sure you have filed your domain names in the My Domain section in Site Properties for your website.
- Go to Admin view of your Big Website Builder site. From the Control Panel
icon choose "Site Properties" - Your domain name(s) should be listed in the "My domain" field (with and without "www."), so the setup can be properly completed.
